We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
Note:
Our privacy policy is subject to change at any time without notice. To make
sure you are aware of any changes, please review this policy periodically.
By visiting this Website you agree to be bound by the terms and conditions of
this Privacy Policy. If you do not agree please do not use or access our
Website.
By mere use of the Website, you expressly consent to our use and disclosure of
your personal information in accordance with this Privacy Policy. This Privacy
Policy is incorporated into and subject to the Terms of Use.
1. Collection of Personally Identifiable Information and other Information
When you use
our Website, we collect and store your personal information which is provided
by you from time to time. Our primary goal in doing so is to provide you a
safe, efficient, smooth and customized experience. This allows us to provide
services and features that most likely meet your needs, and to customize our
Website to make your experience safer and easier. More importantly, while doing
so we collect personal information from you that we consider necessary for
achieving this purpose.
In general, you can browse the Website without telling us who you are or
revealing any personal information about yourself. Once you give us your
personal information, you are not anonymous to us. Where possible, we indicate
which fields are required and which fields are optional. You always have the
option to not provide information by choosing not to use a particular service
or feature on the Website. We may automatically track certain information about
you based upon your behaviour on our Website. We use this information to do
internal research on our users' demographics, interests, and behaviour to
better understand, protect and serve our users. This information is compiled and
analysed on an aggregated basis. This information may include the URL that you
just came from (whether this URL is on our Website or not), which URL you next
go to (whether this URL is on our Website or not), your computer browser
information, and your IP address.
We use data collection devices such as "cookies" on certain pages of
the Website to help analyse our web page flow, measure promotional
effectiveness, and promote trust and safety. "Cookies" are small
files placed on your hard drive that assist us in providing our services. We
offer certain features that are only available through the use of a
"cookie".
We also use
cookies to allow you to enter your password less frequently during a session.
Cookies can also help us provide information that is targeted to your
interests. Most cookies are "session cookies," meaning that they are
automatically deleted from your hard drive at the end of a session. You are
always free to decline our cookies if your browser permits, although in that
case you may not be able to use certain features on the Website and you may be
required to re-enter your password more frequently during a session.
Additionally, you may encounter "cookies" or other similar devices on
certain pages of the Website that are placed by third parties. We do not
control the use of cookies by third parties.
If you choose to buy on the Website, we collect information about your buying
behaviour.
If you transact with us, we collect some additional information, such as a
billing address, a credit / debit card number and a credit / debit card
expiration date and/ or other payment instrument details and tracking
information from cheques or money orders.
If you choose to post messages on our message boards, chat rooms or other
message areas or leave feedback, we will collect that information you provide
to us. We retain this information as necessary to resolve disputes, provide
customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other
users or third parties send us correspondence about your activities or postings
on the Website, we may collect such information into a file specific to you.
We collect personally identifiable information (email address, name, phone number,
credit card / debit card / other payment instrument details, etc.) from you
when you set up a free account with us. While you can browse some sections of
our Website without being a registered member, certain activities (such as
placing an order) do require registration. We do use your contact information
to send you offers based on your previous orders and your interests.
2. Use of Demographic / Profile Data / Your Information
We use
personal information to provide the services you request. To the extent we use
your personal information to market to you, we will provide you the ability to
opt-out of such uses. We use your personal information to resolve disputes;
troubleshoot problems; help promote a safe service; collect money; measure
consumer interest in our products and services, inform you about online and
offline offers, products, services, and updates; customize your experience;
detect and protect us against error, fraud and other criminal activity; enforce
our terms and conditions; and as otherwise described to you at the time of
collection.
In our efforts to continually improve our product and service offerings, we
collect and analyse demographic and profile data about our users' activity on
our Website.
We identify and use your IP address to help diagnose problems with our server,
and to administer our Website. Your IP address is also used to help identify
you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys
may ask you for contact information and demographic information (like zip code,
age, or
income level). We use this data to tailor your experience at our Website,
providing you with content that we think you might be interested in and to
display content according to your preferences.
3. Cookies
A "cookie" is a small piece of information stored by a web server on
a web browser so it can be later read back from that browser. Cookies are
useful for enabling the browser to remember information specific to a given
user. We place both permanent and temporary cookies in your computer's hard
drive. The cookies do not contain any of your personally identifiable
information.
4. Sharing of personal information
We may share
personal information with our other corporate entities and affiliates. These
entities and affiliates may market to you as a result of such sharing unless
you explicitly opt-out.
We may disclose personal information to third parties. This disclosure may be
required for us to provide you access to our Services, to comply with our legal
obligations, to enforce our User Agreement, to facilitate our marketing and
advertising activities, or to prevent, detect, mitigate, and investigate
fraudulent or illegal activities related to our Services. We do not disclose your
personal information to third parties for their marketing and advertising
purposes without your explicit consent.
We may disclose personal information if required to do so by law or in the good
faith belief that such disclosure is reasonably necessary to respond to
subpoenas, court orders, or other legal process. We may disclose personal
information to law enforcement offices, third party rights owners, or others in
the good faith belief that such disclosure is reasonably necessary to: enforce
our Terms or Privacy Policy; respond to claims that an advertisement, posting
or other content violates the rights of a third party; or protect the rights,
property or personal safety of our users or the general public.
We and our affiliates will share / sell some or all of your personal
information with another business entity should we (or our assets) plan to
merge with, or be acquired by that business entity, or re-organization,
amalgamation, restructuring of business. Should such a transaction occur that
other business entity (or the new combined entity) will be required to follow
this privacy policy with respect to your personal information.
Our Website links to other websites that may collect personally identifiable information about you. Marketsoldmutual.co.za is not responsible for the privacy practices or the content of those linked websites.
6. Security Precautions
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
The importance of security for all personally identifiable information associated with our guests is of utmost concern to us. We exercise great care in providing secure transmission of your information from your PC to our servers. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Marketsoldmutual.co.za cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems. When credit card information is transmitted we use industry standard, SSL (secure socket layer) encryption. SSL is a coding system that lets your browser automatically encrypt, or scramble data before you send it to us.
Unfortunately, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringement or other activity that is illegal or may expose us to legal liability. Therefore, although we will endeavour to protect your privacy as described in this Privacy Policy, we do not promise, and you should not expect, that your personally identifiable information or private communications will remain private.
Your Marketsoldmutual.co.za account is password protected so that only you can access it and view the member information relevant to the account. We recommend that you do not divulge your password to anyone. Marketsoldmutual.co.za will never ask you for your password in an unsolicited phone call or e-mail. Ultimately, you are responsible for maintaining the secrecy of your passwords and any account information.
We provide
all users with the opportunity to opt-out of receiving non-essential
(promotional, marketing-related) communications from us on behalf of our
partners, and from us in general, after setting up an account.
If you want to remove your contact information from all Marketsoldmutual.co.za
lists and newsletters, please e-mail us on support@Marketsoldmutual.co.za
8. Advertisements on Marketsoldmutual.co.za
We use
third-party advertising companies to serve ads when you visit our Website.
These companies may use information (not including your name, address, email
address, or telephone number) about your visits to this and other websites in
order to provide advertisements about goods and services of interest to you.
By using the
Website and/ or by providing your information, you consent to the collection
and use of the information you disclose on the Website in accordance with this
Privacy Policy, including but not limited to Your consent for sharing your
information as per this privacy policy.
If we decide to change our privacy policy, we will post those changes on this
page so that you are always aware of what information we collect, how we use
it, and under what circumstances we disclose it.